Privacy Policy

Last updated: August 7, 2026

1. Who we are

Systemflowops helps local service businesses book more appointments using AI voice agents. Systemflowops is operated as a sole proprietorship based in Egypt. Formal company registration details will be published here when available.

You can reach us at hello@systemflowops.com or by phone at +201092425650.

2. What data we collect

• Contact form submissions: name, email address, phone number, your message, and your SMS consent choice.
• Email correspondence: the contents of emails you send us and our replies.
• Sales and demo calls: notes from calls between you and our human sales team. Our own outreach is done by people, not automated systems.
• Website analytics: basic technical information such as pages visited, browser type, and approximate location, used to understand how the site is used.

3. How we use your data

• To respond to your inquiries and demo requests.
• To follow up on business-to-business sales conversations, conducted by our human team.
• To deliver and support the services you engage us for.
• To operate and improve this website.

4. SMS and mobile information

If you provide your phone number through our contact form and check the consent box, we may call or text you about your inquiry. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or by contacting us at hello@systemflowops.com.

5. Client data vs. prospect data

When you contact us as a prospective customer, Systemflowops is the controller of the data you share with us.

When we operate AI voice agents or related systems on behalf of a client — for example, handling calls and bookings for a clinic or a plumbing business — the client is the controller of that data. Systemflowops acts as a processor, handling the data only under the client's instructions and for the purposes of delivering the agreed services. Callers with questions about how a specific business handles their data should contact that business directly.

6. Service providers (subprocessors)

We use third-party tools to run our business and deliver services. These fall into the following categories:

• Website and infrastructure hosting
• Email delivery and business email
• Customer relationship management (CRM)
• Scheduling and calendar tools
• Telephony and call routing
• AI voice technology providers

We share personal data with these providers only to the extent needed for them to perform their function, and never for their own marketing purposes.

7. Legal bases

• Legitimate interest: for business-to-business outreach and responding to inquiries from businesses.
• Consent: for marketing-related calls and text messages, collected through the consent checkbox on our contact form. You may withdraw consent at any time.
• Contract: for processing needed to deliver services you have engaged us for.

8. Your rights

You may request access to, correction of, or deletion of your personal data, or object to our processing of it, by emailing hello@systemflowops.com. We will respond within a reasonable timeframe.

9. No sale of personal data

We do not sell personal data. We do not share personal data with third parties for their own marketing purposes.

10. Data retention and security

We keep personal data only as long as needed for the purposes described above, or as required by law. We follow industry-standard practices to protect data in transit and at rest, and limit access to those who need it to do their work.

11. Changes to this policy

If we make material changes to this policy, we will update this page and revise the "Last updated" date above.